Delta

So I was checking the web for some info on Delta Airlines and noticed that they didn't have a tagline (You know, Fly the Friendly Skies, etc.) on their website. I think I may have one for them to use, although they are unlikely to. How about, 'Delta, We Treat You Rudely?'

I was coming back from Chicago from my niece's wedding. (More on this joyous occasion later!) For years I have flown NorthWest, and have built up a bit of frequent flyer miles since I used to travel a lot for work. So based on my financial situation now, it seemed that a free trip to Chicago using my miles was a good idea.

This is my first trip since Delta and NorthWest have merged. I have always been happy with the service I have received from NWA--they are (or were) truly professional. I didn't get a non-stop flight, so I had to fly to Detroit first from Chicago. The weekend was so action packed spending time with my family, that I didn't get much sleep. So I decided to take a little nap on the plane, which I'm sure many travelers do every day.

I was having a hard time getting comfortable, so I laid my head down on the table (just like they made us do in elementary school, remember?) It was pretty comfortable and I did get to sleep, and although you can't get a really deep sleep on a plane, it worked. But it is a short flight and before you know it, we started our descent--it was time to land.

And how does my flight attendant choose to ask me to put up my tray table? By stating, We're starting to land? Excuse me ma'am, I need you to put your table up? Gently tapping my shoulder to wake me up? No, none of these were her option. She decided the best method would be to slam her hand down on my tray table three times hard. Nice way to wake up, right? Nice customer service.

I must say, I am not a fan of Delta Airlines.